Shipping policy

Shipping Policy Template

Last updated: April 2026           

Order Processing Time

  • Orders are processed within [1–2] business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order ships.

Domestic Shipping Rates & Delivery



Shipping Method Delivery Time Cost
Standard Shipping [3–7] business days  R120
Overnight Shipping [1–2] business days  R200

Rates are calculated at checkout based on your location and cart total.

Order Tracking

Once your order ships, you will receive a tracking link via email. Please allow 24–48 hours for tracking updates to appear.

Lost, Damaged, or Stolen Packages

  • If your package is lost in transit, contact us within [14] days of the estimated delivery date.

  • For damaged items, keep all original packaging and contact us within [48] hours with photos.

  • We are not responsible for packages stolen after confirmation of delivery.

Contact Us

For any shipping-related questions, reach out to us at:

📧 [admin@thealfboutique.co.za]