Shipping policy
Shipping Policy Template
Last updated: April 2026
Order Processing Time
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Orders are processed within [1–2] business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking information once your order ships.
Domestic Shipping Rates & Delivery
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [3–7] business days | R120 |
| Overnight Shipping | [1–2] business days | R200 |
Rates are calculated at checkout based on your location and cart total.
Order Tracking
Once your order ships, you will receive a tracking link via email. Please allow 24–48 hours for tracking updates to appear.
Lost, Damaged, or Stolen Packages
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If your package is lost in transit, contact us within [14] days of the estimated delivery date.
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For damaged items, keep all original packaging and contact us within [48] hours with photos.
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We are not responsible for packages stolen after confirmation of delivery.
Contact Us
For any shipping-related questions, reach out to us at:
📧 [admin@thealfboutique.co.za]